Refund

Refund Policy

For RYZE customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to ryzebloom.shop.

Details from RYZE on starting a request
RYZE publishes this starting a request guidance for customers using ryzebloom.shop. To start a return or exchange, contact us at support@ryzebloom.shop before sending the item. Once the request is approved, RYZE will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

RYZE: order problems
RYZE publishes this order problems guidance for customers using ryzebloom.shop. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

What RYZE customers should know about support
Customers using ryzebloom.shop can rely on the following RYZE guidance about support. For return or exchange assistance, contact support@ryzebloom.shop or 512-981-9509.

refund timing at RYZE
The following refund timing guidance applies to the RYZE storefront at ryzebloom.shop. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

condition of returns at RYZE
For RYZE customers at ryzebloom.shop, this section explains condition of returns. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

eligibility at RYZE
For RYZE customers at ryzebloom.shop, this section explains eligibility. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Details from RYZE on exceptions
RYZE publishes this exceptions guidance for customers using ryzebloom.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Merchant Information
Business name: RYZE
Brand name: RYZE
Email: support@ryzebloom.shop
Phone: 512-981-9509
Physical address: 760 Park Ave, Amherst, Ohio, 44001, United States